Selena Moore, the Store Manager at Farmers Home Furniture of Rincon, wants to say, “A huge thank you to our customers and staff!” The furniture and appliance business experienced an unprecedented amount of business this year, “with everyone working from home most of this year or unable to take their vacations, they have spent those funds on sprucing up their home. We’ve found more people spending time in their home and in doing so has made them look at doing those updates they have been putting off prior to this pandemic”

Unfortunately, the high demand produced unprecedented delays. Appliances and furniture may be assembled in the USA, but the components are made overseas, and many items made overseas are taking longer than usual to ship. “We are still receiving orders placed in June and July,” says Selena. “The bulk of the order arrives but important pieces may be back ordered.” The good news is that merchandise is being shipped and they look forward to being caught up as soon as possible.

Great Staff The store has been working with one third of the normal amount of staff, who are working twice as hard. Selena says, “I am extremely appreciative of my staff’s professionalism and excellent customer service. They have really risen to the occasion and have been there for our customers.” These employees have been instrumental to the store’s success: Charlene Goldwire, Sales Consultant—14 years; Chuck Bonds, Credit Manager—6 years; Joshua Bragg, Sales Consultant—3 years; Elijah Brown, Warehouse—2 years; and Ann Mincey, Sales Consultant—1 year.

Selena has been with Farmers Home Furniture for 21 years herself. She attributes her longevity to “The company itself, which is an employee-owned company. Most importantly I love helping people. We become part of our customers’ lives. We do business with the parents, then their children grow up and we do business with them. It’s very satisfying to be an integral part of our community.”

Community Involvement “One thing I love about Rincon is that there is always a fundraiser going on in our community, someone is trying to help someone else,” says Selena. “We participate as much as possible, usually four or five times a year. Depending on cause/charity our customers get a discount based on how much they donate. We have raised money for animal charities, Toys for Tots, and Alzheimer support. These types of fundraisers could not happen without our customers!”

They also donate furniture when they can. In fact, they have donated multiple living room suites to Effingham Family Promise through the years as well as the furniture for the staff “Calm Room” at the 911 Emergency Response Unit.

Farmers Home Furniture is committed to providing customers high-quality name brand merchandise along with superior service. They know you want your order as soon as possible and ask that you be patient, be understanding, and know that it’s going to pass.

“We know people are frustrated at waiting, and we understand it,” says Selena. “On the other hand, some good has come out of this, because so many people are sharing and caring for their neighbors, the way we did 30 years ago.”

Mon. - Fri., 10am - 7pm | Sat. 9am - 5pm | Sunday closed 473 S Columbia Ave Rincon, GA 31326 912-826-1390 www.farmershomefurniture.com